Privacy policy
Privacy Policy
Last updated: 21 February 2024
With this Privacy Policy, we inform you how Eleganze (hereinafter “we”, “us” or “our”) processes your personal data when you visit our website eleganzeal.com, use our services or make a purchase (together, “Services”).
Protecting your data is our highest priority. The processing of personal data is carried out exclusively in accordance with the General Data Protection Regulation (GDPR) and the applicable German data protection laws (BDSG).
1. Data Controller
The party responsible for data processing is:
Eleganze
E-mail: contact@eleganzeal.com
2. Changes to This Privacy Policy
We reserve the right to amend this Privacy Policy to reflect changes in legal requirements or modifications to our Services. The version available at the time of your visit always applies.
3. Collection and Use of Personal Data
We process the following categories of personal data:
- Contact data (e.g., name, address, phone number, e-mail address)
- Order data (e.g., shipping and billing address, payment confirmation, purchased products)
- Account and access data (e.g., username, password)
- Usage data (e.g., IP address, browser information, device data, pages visited, cookies)
- Customer support data (contents of your communication with us)
Legal bases:
- Art. 6 (1) lit. b GDPR (performance of a contract)
- Art. 6 (1) lit. c GDPR (legal obligations)
- Art. 6 (1) lit. f GDPR (legitimate interests, e.g., fraud prevention, IT security)
- Art. 6 (1) lit. a GDPR (consent, e.g., for marketing and cookies)
4. Cookies and Tracking
Our website uses cookies and similar technologies. These are used for website functionality, analytics, and marketing purposes. For more information, please refer to the Shopify Cookie Policy. The use of cookies that are not strictly necessary takes place only with your consent (Art. 6 (1) lit. a GDPR).
5. Disclosure of Personal Data
We share personal data only within the scope permitted by law:
- With service providers (e.g., Shopify as hosting provider, payment service providers for processing orders)
- With marketing and advertising partners, where you have given your consent
- With group companies or affiliated entities
- With public authorities where there is a legal obligation
6. International Data Transfers
A transfer to third countries (outside the EU/EEA) takes place only where an adequate level of data protection is ensured, for example by means of EU Standard Contractual Clauses.
7. Storage Period
We store your data only for as long as necessary to fulfil the respective purposes or as required by law (e.g., statutory tax and commercial retention obligations).
8. Your Rights
Under the GDPR, you have the following rights:
- Right of access (Art. 15 GDPR)
- Right to rectification (Art. 16 GDPR)
- Right to erasure (Art. 17 GDPR)
- Right to restriction of processing (Art. 18 GDPR)
- Right to data portability (Art. 20 GDPR)
- Right to object (Art. 21 GDPR)
- Right to withdraw consent (Art. 7 (3) GDPR)
To exercise your rights, please contact: contact@eleganzeal.com
9. Right to Lodge a Complaint
If you believe that the processing of your data infringes data protection law, you have the right to lodge a complaint with the competent supervisory authority. In Germany, this is the Data Protection Commissioner of your federal state.
10. Data Security
We use technical and organisational security measures to protect your data against manipulation, loss, destruction or unauthorised access. However, please note that no transmission over the Internet is completely secure.
Contact
If you have any questions regarding data protection, please contact:
contact@eleganzeal.com